Meet The Staff


Christy Batien
Executive Director

Christy started at the RMHC of Siouxland in October of 2015. Her focus is on the overall management, fundraising, marketing, and development activities at the House. Christy has lived in Sioux City since 1997. She has two children with her husband Kevin.

Heather McFarland
House Operations Manager
Special Events Coordinator

Heather joined RMHC of Siouxland in April 2016. As House Operations Manager and Special Events Coordinator, she oversees the day-to-day operations of the House, volunteer initiatives, and special events throughout the community. Additionally, Heather oversees the Ronald McDonald Family Kitchen at UnityPoint Health-St. Luke’s and serves as the House family liaison. A Mississippi native, she lives with her husband, daughter, and weenie dogs. In her spare time, she loves to travel, kayak, and trail run.

Pam Schermerhorn
Resident Manager

Pam Schermerhorn has been the Resident/Night Manager for RMHC of Siouxland since 2006. She lives onsite with her husband, George, to whom she has been married for 40 years. They have 3 children and 7 beautiful grandchildren. Pam feels blessed to be able to work here with such great people. The added bonus is the wonderful families she gets to meet while they stay here.





Relief Managers

Dorothy Chauncey, Nancy George, Gayle Gregg, Julie Peterson, Julie Tebbe & Kristi Zimmerer

**photos courtesy Leah Welch Photography